Consumer protection in relation to financial products

09.01.14

Consumer protection in relation to financial products

Liaison with the Central Bank and the Financial Services Ombudsman with regard to consumer protection in the area of personal banking, the purchase of financial products and financial issues generally.

The Central Bank’s Consumer Protection Code 2012

http://www.centralbank.ie/regulation/processes/consumer-protection-code/documents/consumer%20protection%20code%202012.pdf

The Central Bank’s Consumer Protection Code for Licensed Moneylenders

http://www.centralbank.ie/regulation/processes/consumer-protection-code/documents/consumer%20protection%20code%20for%20licensed%20moneylenders.pdf

Home page of the Financial Services Ombudsman’s Office

https://financialombudsman.ie/